The Bromic Platinum 500 Series Gas Patio Heater combines contemporary design with powerful, wind-resistant radiant heat. Its signature black glass-ceramic fascia enhances the look of any outdoor space while projecting consistent warmth across areas up to 215 sq. ft. Engineered for real-world performance, this heater operates reliably in winds up to 12 mph and delivers a soft, comfortable glow without harsh light.
The Platinum 500 features a pivoting bracket for directional heating and an electronic ignition system for instant startup. Whether installed in residential patios or commercial dining areas, its stainless steel construction, efficient ceramic burners, and flexible mounting options make it a premium solution for year-round outdoor comfort. Choose natural gas or propane depending on your installation needs.
Key Features
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Architectural Glass-Ceramic Fascia – Stylish tinted front panel produces a soft ambient glow while enhancing wind resistance.
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Large Heat Coverage – Warms up to approximately 215 sq. ft., ideal for residential and commercial outdoor environments.
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Directional Pivot Bracket – Rotates up to 25° in each direction for targeted, customizable heat distribution.
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Instant Electronic Ignition – Reliable ignition system lights instantly without a standing pilot flame.
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Superior Wind Resistance – Patented technology ensures consistent performance in winds up to 12 mph.
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Efficient Ceramic Burners – Slow-release burners provide high output with excellent environmental efficiency.
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Flexible Installation – Wall mounting hardware included; optional ceiling mount brackets available.
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Premium Construction – High-quality stainless steel ensures long-lasting durability in outdoor conditions.
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Smart-Control Compatible – Can be paired with home automation or on/off wall switches for integrated operation.
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Made for All Climates – Ideal for residential patios, restaurants, resorts, rooftops, and more.
Specifications & Dimensions
| Model |
Platinum 500 Series Gas Heater (Natural Gas or Liquid Propane)
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| Fuel Type |
Liquid Propane (LP) or Natural Gas
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| Heat Output |
Up to 39,800 BTU/hr
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| Heating Coverage |
Up to 215 sq. ft.
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| Ignition Type |
Electronic ignition (instant start, no pilot light)
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| Heating Element |
Glass-ceramic emitter with slow-release ceramic burners
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| Wind Resistance |
Operates in winds up to 12 mph
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Mounting Options |
Wall mount (included) or optional ceiling mount
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Direction Control |
Pivot arm bracket — rotates up to 25° each direction
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| Finish |
Black glass-ceramic fascia with stainless steel body
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| Weight |
40 lbs.
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| Material |
Stainless Steel
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Electrical Requirement |
120V / 2A (for ignition and smart control compatibility)
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| Certification |
Intertek approved
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| Origin |
Made in Australia
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| Warranty |
2 years (excluding maintenance items*)
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Dimensions:
Coverage:
Clearances:
Whats Included?
What’s Included:
Recommended Control & Fuel Options:
Additional Optional Accessories:
Warranty
Coverage
Applies to the original owner only. Bromic Heating will provide either a replacement heater or replacement part for components that fail due to a manufacturing defect.
Warranty Term
Platinum Gas: 2-year limited warranty from the date of purchase.
Excludes maintenance items such as hoses and igniters.
Labor & Shipping
Warranty covers replacement parts or units only. All labor, removal, reinstallation, shipping, and related costs are the responsibility of the owner.
Installation & Use
Installation and operation must follow Bromic’s installation manual and all applicable local codes. Installation by a qualified professional is strongly recommended. Failure to follow manufacturer instructions may void the warranty.
Implied Warranties
Any implied warranties are limited to one (1) year, where permitted by law.
Claims
Warranty claims must be initiated through the original dealer or an authorized Bromic Heating distributor.
Refer to manufacturers manual for full warranty details.
Shipping & Returns
Shipping Policy
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Free Shipping on All Orders – We provide free standard delivery on all orders within the contiguous U.S.
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Ground Shipping for Smaller Items – Accessories and lighter products ship via standard ground carriers such as FedEx, UPS, or similar.
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Freight Delivery – Large items (HVAC/Heaters) ship via LTL freight. Drivers deliver to the curbside only; they cannot bring items into your home or garage.
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Tracking Information – Tracking is typically provided within 1 business day once your order ships.
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Carrier Updates – Once tracking is issued, allow 1–2 business days for the carrier to populate shipment details.
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More Information – Full details can be found on our Shipping Policy page.
Return Policy
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30-Day Return Window – Return requests must be submitted within 30 days of delivery; requests after this period cannot be accepted.
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Inspect Upon Delivery – Visible damage must be noted on the driver's paperwork. Report all damage within 24 hours to qualify for a replacement.
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Return Condition Requirements – Items must be unused, uninstalled, and in original packaging, including all boxes, crates, or pallets.
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Restocking Fees – Restocking fees of 25–35% apply to most brands; see full policy for details.
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Non-Returnable Items – Accessories, small components (remotes, line sets), and custom-finish items are non-returnable.
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Full Details – See our Return & Refund Policy page for complete guidelines.
